Terms and
Conditions
1. ORDER ACCEPTANCE POLICY Your receipt of any electronic
or other form of order confirmation does not signify our acceptance of your order,
nor does it constitute confirmation of our offer to sell.
Consutronix.com reserves the right at any time after receipt of your order to accept
or decline your order for any reason.
2. We accept Visa,
MasterCard,
American
Express, Discover, Bank Wire Transfer, Money Orders, Cashier's Checks,
Checks, and Purchase Orders (government agencies and other organizations at our discretion) as methods of payment.
3. Consutronix.com offers
Drop-Ship from manufacturer if an item is out of stock in
our warehouse, however, Drop-Ship may take up extra time in shipping, please call for details.
4. There may be extra freight charge if an item has to be drop-shipped from manufacturer, we will notify the customer the change either by telephone or email prior to shipment.
5. All prices
are subject to change without notice.
6.
All
logos and product pictures are trademarks of their
respective names. All product pictures and descriptions are
direct from the manufacturers.
7.
If an order is in the fulfillment stage, such order can not be cancanled.
8.
Due to the complexity of the technological solutions,
if you are not buying complete solutions including software from Consutronix.com, Consutronix.com does
not and is unable to provide any technical advice on selecting the hardware including connection, compatibility, functionality, etc. for your existing systems.
It is the sole responsibility of customer to choose the right products for your own needs.
9.
Consutronix.com does
not warrant the accuracy and completeness of the products, software or services at this Site.
Consutronix.com may make changes to the products and services at this Site, or to the products and prices described in them, at any time without notice.
The products and services at this Site may be out of date, and Consutronix.com makes no commitment to update the materials and services at this Site.
10.
Any
purchases made from Consutronix.com
signifies your agreement
with all of the above terms.
Return Policy
1.
Returns need to be made within 2 weeks upon receipt and the item MUST be brand new in original SEALED box. While NO RETURNS are accepted for certain manufacturers and products.
2.
All returns must be pre-approved. Please request a Return-Merchandise-Authorization (RMA) number by email to email address: [email protected]) stating the
reason for return before returning any items. Consutronix.com will not accept any returns without RMA number.
3.
All RETURNS must be made within 2 weeks and are subject to 20% shipping and handling fee except manufacturer certified defective items.
4.
All UNDELIVERABLE, REFUSAL or RETURNED WITHOUT RMA# orders are subject to 25%
shipping and handling fee plus a penalty of $30.00.
5.
All returns are required to be shipped back to the designated warehouse which indicated in the email issuing RMA numbers. If a return is returned to our sales office or other location,
such a packages will be refused.
6.
Item returned MUST be brand new in manufaxcturer original SEALED box.
7.
Defective item may be returned for replacement only within above manufacturer specified time frame. After manufacturer specified time frame, the defective item can be repaired
or replaced by the manufacturers of the item within the
warranty period of the product.
8.
No returns or exchanges are accepted over above 2 weeks or manufacturer specified time frame.
9.
Shipping cost for return is the sole responsibility of the
buyer
10.
No returns are accepted on software and consumables (labels, ribbons, receipt papers and other consumables).
11.
Exchange for software will be accepted for defective merchandise only and will be replaced with
identical product.
After you have read and understood the above return policy and still would like to retrun the item or items,
then please request a RMA# with the reason for the return at: [email protected]
